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Privacy Notice & Cookie Policy

Who we are

We are Lexernet Limited, trading by the name LexSolutions. We are the data controller responsible for protecting the personal information we hold about you.

This privacy notice explains what we do with your personal information so you understand how we use it. It also tells you what your legal rights are in relation to it and how you can exercise them so that you are in control of your personal information at all times.

What information we have about you

We may have personal information about you which you have given us; which we collect from your device via your use of this website; and, possibly, which we obtain from other sources. Much depends on the capacity in which you are engaging with us.


While using this website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally, identifiable information may include, but is not limited to:

  • Email address
  • First name and last name
  • Phone number
  • Company name
  • Cookies and Usage Data (see below)

We may use your Personal Data to respond to an enquiry or to contact you with information not immediately relevant to your enquiry. If we contact you for the purpose of marketing or newsletter you will be provided with an option to opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us.

Usage Data


We may also collect information on how the website is accessed and used (“Usage Data”). This Usage Data may include information such as your browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

Tracking Cookies Data


Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

Examples of Cookies we use:

  • Session Cookies. We use Session Cookies to operate our website.
  • Security Cookies. We use Security Cookies for security purposes.

This website does not use any cookies except for the Contact Us page. This page uses two cookies as follows:

CraftSessionId (Necessary)
This cookie is used to maintain sessions across web requests via the PHP session cookie. It is removed immediately when you leave the website.

CRAFT_CSRF_TOKEN (Necessary)
This cookie is set by the website provider Craft CMS. This cookie is used for the purpose of website security that is Cross-Site-Request forgery prevention whenever a form is used. It is removed immediately when you leave the website.

For more information about these cookies, please click here.

Why we need your personal information

We need certain types of personal information from you in order to optimise your use of this website or to deliver services or information to you that you have consented to. We do not and never will sell your personal information.

How we use your personal information

We use personal information only to the extent necessary to operate our business and provide you with services.

Use of Data


We use the collected data for various purposes:

  • To gather analysis or valuable information so that we can improve our website.
  • To monitor the usage of our website.
  • To detect, prevent and address technical issues of the website.
  • To provide you with news and general information about our services.

Who we share your personal information with

We will only share your personal information with other organisations after careful consideration in the delivery of services to you and only when we have a legitimate reason. This may also include in response to legal requests.

We may share your personal information with:

  • any organisation you have given us consent to share it with;
  • law enforcement agencies, regulatory authorities or government bodies where we are under a legal or regulatory obligation to do so;
  • our service providers and subcontractors in relation to the performance of this website and related services; and
  • our legal and other professional advisors and any other organisation necessary to enforce our terms of use and other agreements and/or to protect the rights, property and safety of us, our users or others.

Service Providers

We may employ third-party companies and individuals to perform activities in relation to our website (“Service Providers”), to provide the website on our behalf, to perform Service-related services, or to assist us in analysing how our website is used.

Analytics


We may use third-party Service Providers to monitor and analyse the use of our website.

Google Analytics


Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google services. Google may use the collected data to contextualise and personalise the ads of its own advertising network.

You can opt-out of having made your activity on our website available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.

Google AdWords


Google AdWords remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customise the Google Display Network ads by visiting the Google Ads Settings page: http://www.google.com/settings/ads.
Google also recommends installing the Google Analytics Opt-out Browser Add-on – https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

For more information on the privacy practices of Google, please visit the Google Privacy Terms web page: http://www.google.com/intl/en/policies/privacy/.

Whether we transfer personal information outside the EEA

We only transfer your personal information to countries outside of the European Economic Area (EEA) when it is necessary (for example where it is stored on servers based in a non-EEA country) and only if your personal information will benefit from the same or similar protection as in the UK or EEA.


Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

LexSolutions will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

How long we keep your personal information

We only keep your personal information for as long as we need it to carry out the different activities set out in this notice.

We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

What your rights are in relation to your personal information

You can exercise your rights at any time by emailing us at hello@lexsolutions.com. We may need to verify your identity before we deal with your request so that your personal information is protected against unauthorised access.


If you are a resident of the European Economic Area (EEA), you have certain data protection rights. LexSolutions aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please contact us at hello@lexsolutions.com.

In certain circumstances, you have the following data protection rights:


The right to update or delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability.
The right to withdraw consent.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

How and when we make changes to our privacy notice

Any changes we make to this policy will be posted on this page. Where the changes are significant, we will let you know by email or in another appropriate manner such as when you next interact with our website.

How to contact us

Please do let us know any comments or questions you may have regarding this privacy notice. You can email us at hello@lexsolutions.com.

Please also use those contact details if you have any complaints about the way we have used your personal information. If we do not deal with your complaint satisfactorily, you have the right to complain to the Information Commissioner’s Office.

Version date: 15 June 2024.